IT & Processes

For several years now, the evolution of processes and IT has become central to any business strategy. The pace of transformation has accelerated and the following questions are becoming recurrent: How to proceed to the digitalization of my data, how to interact in an optimized way between the various services of the company, between the company and its customers, how to treat the data and to ensure the good management of this one, how to protect oneself from the leakage of data or its illegal use.(data protection and cyber security)?

By focusing on strategy, we help you to open up the field of possibilities, to optimize your information flows, to question your business processes and thus to make them evolve. We study the market to identify solutions adapted to the size, structure and core business of your establishment. Indeed, a system that is sophisticated but not well understood by your employees or your customers/suppliers, numerous alerts but not very relevant, all this puts the company at risk both in terms of regulatory requirements and in optimizing your return on investment (ROI). Optimized indicators (Key Performance Indicator / Key Risk Indicator) are necessary to manage your risks efficiently.

Business process optimization,
the key to success

With a neutral view (we do not market solutions proposed by software vendors or other IT products), constructive and pragmatic on your systems, operational processes and control points, we work hand in hand so that in each key step, we identify together the points of improvement allowing to optimize your profitability while reducing your risks.

Business process, 3 basic questions can be asked

What is the level of maturity of your institution regarding the modeling of your business processes?

Have you identified the bottlenecks that are affecting your productivity?

What lessons/actions did you learn?

The responses will be organized along three lines

Improvement of existing processes (analysis, modeling, evaluation and documentation)

Digital transformation (the contribution of technology in the evolution of your processes)

Human development (coaching and training principles)

Management of your customer and prospect data, quality/relevance/persistence of information, right of access to information, redundancy of information, regulatory requirements for data protection and cyber risks (data leakage and business continuity).

We propose to review with you your enterprise data needs, to define where the highest risks lie and to lead you to the construction of a coherent data base with a controlled global risk.

  • What is the level of maturity of your company in terms of digital archiving of your documents (paper documents, telephone communications, email, etc.)

     

  • What are your needs in terms of consulting the archives (frequency / access)

     

  • How easy is it to search for a document or information in your archives – What are your regulatory requirements / constraints for sharing these documents with third parties

     

  • How do you manage your legal obligations in terms of archiving and conservation (deadlines, voice recordings / ease of retrieval, etc.)?

We propose to analyze with you your archiving needs, to identify the risky areas to work on (e.g. legal needs / regulatory constraints), and to help you find the tool best suited to your needs